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Customer

Welcome, there!

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Total Points Earned
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Modules Completed
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Store Name
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Region

What is JTI Connect?

JTI Connect is your centralized hub for accessing the complete JTI ecosystem. Designed to unite cashiers, retailers, and the entire JTI community, this platform seamlessly connects you to JTI Achievers and JTI4U Connexus.

Whether you're earning instant rewards, tracking your performance, participating in campaigns, or managing your store's success, JTI Connect provides a unified experience that brings all your tools and resources into one convenient location.

Why Use JTI Connect?

Experience the power of a unified platform designed for your success

Earn Instant Rewards
Get data, airtime, and amazing prizes for your achievements
Digital Training
Access expert training modules anytime, anywhere
Performance Tracking
Monitor your progress and compare with regional peers
Exciting Campaigns
Join challenges and compete for exclusive rewards
Community Connection
Network with cashiers and retailers across South Africa
Mobile-First Design
Low-data consumption, works seamlessly on any device
Secure & Reliable
Your data is protected with industry-leading security
Welcome Bonuses
Start earning from day one with sign-up rewards

JTI Achievers

Upload receipts, earn rewards, and join campaigns. The mobile-first platform designed for cashiers.

Access Your Platform

Go to JTI Achievers

Platform Features

Instant Rewards

Earn data bundles and airtime instantly when you upload qualifying receipts. Get rewarded for every JTI product sold.

Exciting Campaigns

Participate in monthly campaigns with prizes including appliances, electronics, and exclusive rewards.

Track Your Progress

Monitor your uploads, view your earnings, and compare your performance with other cashiers in your region.

Digital Training

Access product knowledge modules, sales techniques, and best practices to enhance your skills.

JTI4U Connexus

Manage your store, track cashier performance, and access retailer insights.

Access Your Platform

Go to JTI4U Connexus

Telesales Order

Submit your stock order and upload invoice for processing

1
Upload Receipt
2
Your Details
3
Confirmation

Upload Your Receipt/Invoice

Please upload a clear photo or scan of your order receipt to begin

Click to upload or drag and drop

PNG, JPG, or PDF (max 10MB)

Your Details

Please provide your contact information and confirm your order

Review and edit detected products (quantity & price), or add additional items

Auto-calculated from product quantities above

Order Submitted Successfully!

Your telesales order has been received and will be processed shortly.

Order Summary

Order Date: -
Store Name: -
Products Ordered:
  • -
Total Cartons: -
Invoice Number: -
Reference Number: -
Verification Status: -

My Previous Orders

View all your past receipt uploads and their verification status

Resources & Training

Access training materials, product knowledge, and best practices.

Cashier Training Modules

Work through 8 interactive modules to sharpen your product knowledge, boost your sales skills, and earn points along the way.

8 Modules
Earn Points
Unlock Rewards

Digital Training Modules

Complete interactive training courses on product knowledge, customer service, and platform usage.

  • Product Knowledge 101
  • Customer Service Excellence
  • Using JTI Achievers & Connexus

Downloadable Resources

Quick reference guides and manuals for on-the-go learning.

  • Product Catalog 2025
  • Campaign Guidelines
  • Best Practices Manual

Video Tutorials

Watch step-by-step video guides covering all aspects of the platform.

  • How to Upload Receipts
  • Joining Campaigns
  • Tracking Your Progress

Training Modules

Complete each module in order to build your knowledge and unlock the next stage.

01
Short Course ~15 min 50 pts

The WHO — Ignite Your Brand Power

Discover what makes JTI a global force. Meet the iconic brands, learn their stories, and understand the power behind the packs.

Progress 0%
🔒

Complete Module 1 to unlock

02
Short Course ~15 min 50 pts

Getting to Know JTI

Step inside the world behind the brands — the network, the strategy, and the footprint that reaches further than you think.

Progress 0%
🔒

Complete Module 2 to unlock

03
Short Course ~15 min 50 pts

The Basics — What You Don't See

Tar, nicotine, and the hidden chemistry that decides whether a smoker stays loyal or switches. Understand this — understand the smoker.

Progress 0%
🔒

Complete Module 3 to unlock

04
Short Course ~15 min 50 pts

Variants — Choose Your Experience

Full Flavour, LTN, Menthol, Capsule — the four variants every smoker chooses between. Learn the cues, the strength, and the right match.

Progress 0%
🔒

Complete Module 4 to unlock

05
Long Course ~30 min 🎓 250 pts

The WHAT — Portfolio & Blends

Decode the cigarette category — three price segments, what drives each consumer, how to place brands at retail, and the difference between American and Virginia blend.

Progress 0%
🔒

Complete Module 5 to unlock

06
Long Course ~25 min 🎓 250 pts

Variant Masterclass — Sell the Experience

Go deeper on blends, consumer psychology, and visual cues. You're not selling a cigarette — you're selling an experience.

Progress 0%
🔒

Complete Module 6 to unlock

07
Long Course ~30 min 🎓 250 pts

Competition — Know the Battlefield

Every brand has enemies. Master Camel's 111-year legacy, its Senso and Activate ranges, and who you're up against at the shelf — so you can win every conversation.

Progress 0%
🔒

Complete Module 7a to unlock

08
Long Course ~30 min 🎓 250 pts

Winston — The Global Giant

From 1954 to today — Winston didn't follow the market, it shaped it. Learn the brand's 70-year history, its unique features, and who it battles at the shelf.

Progress 0%

Updates

Publish the "Latest Updates" cards shown on the JTI Achievers (cashiers) and JTI4U Connexus (retailers) pages.

Add Update

All Updates —

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FAQs

Add, edit, and delete the FAQs shown on the cashier and retailer help pages.

Add FAQ

All FAQs —

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Rewards

Manage the voucher catalog shown to cashiers on the My Rewards page.

Add Voucher

Current Vouchers —

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My Rewards

Pick a voucher type and a denomination to spend your points.

Redeemable points —
Lifetime points earned —

Food Vouchers

Groceries & quick-serve restaurants. Min. — points

Vouchers coming soon.

Airtime & Data

All major SA networks. Min. — points

Vouchers coming soon.

Cash Out

Cash voucher. Min. — points

Vouchers coming soon.

Once vouchers are live, tap a circle to pick a denomination and confirm. Points are deducted on confirmation and a notification is sent to the Rewards Factory team for fulfilment.

Rewards & Incentives

Discover current campaigns, prizes, and how to maximize your rewards.

Active Campaigns

Participate in current campaigns and win amazing prizes!

Instant Rewards

Earn airtime and data instantly when you hit sales milestones.

  • 500MB data for signup
  • 1GB data for training completion
  • Airtime for sales thresholds

Leaderboards

Compete with peers and climb the rankings for exclusive prizes.

  • Regional rankings
  • National competitions
  • Store vs store challenges

Prize Gallery

View past winners and prizes awarded through JTI Connect.

  • Electronics & appliances
  • Travel experiences
  • Cash prizes

🎯 Current Prizes & Campaigns

Grand Prize
🏆

R5,000 Cash

Top performing cashier nationwide

Ends: 28 Feb 2026
📱

Samsung Galaxy A15

Monthly sales leader

Ends: 29 Feb 2026
✈️

Weekend Getaway

Top 3 regional performers

Ends: 31 Mar 2026
💻

Tablet

Most improved cashier

Ends: 29 Feb 2026
�

Wireless Headphones

Weekly challenge winner

Ends: 8 Feb 2026
🎁

Gift Voucher R500

Training completion bonus

Ends: 15 Feb 2026

Support Center

Get help and connect with our support team.

Contact Information

Email support@jticonnect.co.za
Support Hours 8 AM - 6 PM, Monday - Saturday
Response Time Within 24 hours

Before submitting, check if your question is already answered:

Send a Message

Fill out the form below and our team will get back to you as soon as possible.

Submitting as: — —

My Profile

View your personal information and profile settings.

Profile Picture

Click to upload a new profile picture

Account Information

Member Since January 2025
User ID -
Last Login -

Visit JTI.com

Explore JTI's global website to learn about our company, brands, sustainability initiatives, and career opportunities worldwide.

Visit JTI.com

About JTI

Japan Tobacco International (JTI) is a leading international tobacco company with operations in more than 130 countries.

Sustainability

We're committed to reducing our environmental impact and contributing positively to the communities where we operate.

Careers

Interested in joining our team? JTI offers exciting career opportunities across various functions.

Frequently Asked Questions

Find answers to common questions about JTI Connect, JTI Achievers, and JTI4U Connexus.

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Still can't find what you're looking for?

Platform Members

Manage and view platform member data from JTI4U and JTI Achievers

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Total Members
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Active Members
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Validated
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Registered

Import Platform Members

Upload a CSV file to update platform member data

Note: Importing a CSV will replace all existing members for the selected platform.
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No members loaded. Import a CSV file to get started.

User Management

View and manage CRM accounts, contacts, and platform members

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Accounts
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Contacts
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Cashier Members
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Retailer Members
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Admin Members
Store Code Store Name Type / Channel Province Address Phone Status
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Telesales Orders Management

View and manage all telesales orders submitted by retailers

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Total Orders
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Total Cartons
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Unique Products

Revenue Dashboard

Financial insights and revenue analytics

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Winston Revenue
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Camel Revenue
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Brand Revenue Split

Winston
Camel
Winston
Camel

Revenue Trend (Last 6 Months)

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Product Order Analytics

Most ordered products across all telesales orders

Rank Product Name Total Orders Total Quantity Total Value Popularity

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Telesales Orders

View and manage all telesales orders submitted by retailers

Order Date Reference # Store Name Contact Person Phone Total Cartons Status Actions

No telesales orders found

Orders submitted by retailers will appear here

Analytics Dashboard

Business Intelligence & Performance Metrics

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Total Cashiers
All registered cashiers
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Active Cashiers
Engaged in last 7 days
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Total Points Earned
Sum of cashier points
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Avg. Engagement Rate
Active / total users
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Points Redeemed (Month)
This calendar month
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Points Redeemed (All Time)
Completed redemptions
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Avg Points / Redeemer
Across all redemptions

Platform Membership

Activation rate = % of registered members who have validated their account (verified email / completed onboarding).

JTI-Connect Members

Cashiers registered on this platform
Total Cashiers —
Validated —
Active in last 7d —
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Activation rate

JTI Achievers Members

From the Achievers platform-members dataset
Total Members —
Validated —
Registered —
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Activation rate

Growth Metrics

New JTI-Connect Members

New cashier accounts per month (last 24 months).

Cashiers by Province

Total registered JTI-Connect cashiers across all 9 South African provinces.

Cashier Sign-on Activity

Average login frequency by hour of day — when cashiers are most active on the platform.

Night (00–06) Morning (06–12) Afternoon (12–18) Evening (18–24)

Top Performers

Top Cashiers (JTI-Connect)

Top Cashiers (JTI Achievers)

Recent Redemptions

Last 10 points-redemption requests submitted by cashiers.

# Cashier Points Status Submitted Reference
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Training Completion

Average module completion rate across all registered cashiers, and a per-module breakdown.

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Avg. completion rate
across all cashiers & modules
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Total cashiers
eligible to complete training
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Avg. time per module
active time across completed attempts
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Avg. points per module
across all completed modules

JTI Connect Analytics Dashboard

Business Intelligence & Performance Metrics

2,166
Total Cashiers
217
Active Cashiers (10%)
842
Retailers
R847K
Incentives Paid YTD

Growth Progress

Cashier Signups 2,166 / 15,000 (14.4%)

Regional Performance

Region Cashiers Active Retailers
Gauteng 687 89 267
Western Cape 534 64 198
KwaZulu-Natal 412 38 156

Campaign Performance

4
Active Campaigns
1,891
Campaign Participants
18,354
Total Uploads
74%
Avg. Conversion Rate

Create Your Account

Choose your account type to get started

I'm a Cashier

Sign up for JTI Achievers to upload receipts, earn rewards, and join exciting campaigns

I'm a Retailer

Join JTI4U Connexus to manage your store, track staff performance, and access insights

Cashier Sign Up

Enter your phone number to get started

10-digit South African number

Sign up for JTI4U Connexus

Join retailers maximizing profitability and store performance

What is JTI4U Connexus?

JTI4U Connexus is a rewards platform built around you. With 1:1 JTI point to Rand value, you earn real rewards that make sense—no confusing conversions. The platform is personalized to your store's needs and offers consistent recognition through welcome bonuses, spot prizes, and ongoing opportunities. Backed by JTI's trusted name, it's simple, mobile-friendly, and designed to help you succeed with reliable support every step of the way.

✓ Real Rewards You Can Actually Use
✓ Welcome Bonuses to Get You Started
✓ Exciting Lucky Draws & Spot Prizes
✓ Easy to Use, Easy to Earn
✓ Trusted Brand, Reliable Support

Click below to register:

Register for JTI4U Connexus

Sign Out

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